Support
Our relationship with our clients doesn't end with the sale of our products and solutions. As such, we have a highly qualified technical support department to effectively respond to all your requests.
BARBAL support services are reliable and accurate. This means getting quick answers to requests and services that work as agreed with the client.
“A partner of weight.”
CEO
After-Sales Service / Assistance
Barbal's technical services guarantee fast after-sales assistance to its clients.
Preventive maintenance is the best guarantee of durability and proper functioning of equipment, which translates into optimal reliability and profitability. That's why our after-sales service network offers a wide range of preventive maintenance contract types. Our central warehouse in Braga, Portugal, supplies replacement parts to service branches worldwide, with guaranteed quality and in a short time. Buying replacement parts from the Official BARBAL Service network gives you the guarantee of originality and the manufacturer's warranty. Follow-up: BARBAL, upon request from our customers, follows up on periodic checks carried out by the competent official bodies, confirming in advance the proper functioning of scales and weighing equipment and guaranteeing... thus a trouble-free verification.
Metrological Tests
BARBAL is able to support the quality services of its clients, carrying out verifications on weighing equipment and scales and verifying their good working order.
Maintenance Contracts
Maintenance contracts allow our clients, by purchasing in advance the maintenance and assistance services they are expected to need throughout the year, to benefit from scheduled interventions in order to avoid corrective interventions, keeping their installation as operational as possible. in order to make your business more profitable.
Qualified Technical Team
In addition to assistance at our factory facilities, BARBAL has accredited representatives in the different markets in which it operates, efficiently resolving any assistance needs.